There are many cases when people who buy from the sites online in Australia, when you there are circumstance where the products are delivered damaged or may be delivered in a way that was not desired.
In such cases, the companies that are legit and the sellers having great service record make sure to compensate the loss and they try to make sure that their customers would not get annoyed due to that. This ensures that people build trustworthy relationship with the sellers.
There are many products which are available online and you can buy iphone, computer monitors, steam mop, dash cam, smart tv, htc, kayano, galaxy s7, smart watch and even the various projector and accessories.
All these things are packed and delivered safely by the sellers and they are mostly delivered as they have been described online. But sometime the products may get lost, damaged or may not be packed as per need, and when the customer get it, it comes in an altered form and may cause disappointments and feeling of anger.
But it should be taken normal because all conditions are not under control when the package is on its way to you.
So in case it happens you should immediately contact the seller to help you out and find a way out to make sure you get the right kind of compensation.
When you get into such a situation you should do the following things:
You may call the seller and ask if they can do anything or which is the best way to process the return and reship the correct or the proper products.
You may get a reply and you may have to ship the damaged or wrong product to the seller so that you will either get a refund or you may get a new products as a compensation.